Running a business in the Hamptons means running two businesses in one year. From late spring through the end of summer, the South Fork fills with visitors and second-home owners, and restaurants, shops, landscapers, pool services, house cleaners, caterers and boat businesses in the Towns of Southampton and East Hampton are at full speed. After the season, the pace drops, hours change, and many businesses close for part of the winter or work with a smaller team.
Customers here behave differently too. Many are visitors or part-time residents who do not know local businesses by name. They search on their phone from the beach, the car or a rental house, often late in the evening, and they expect an answer quickly. Others are homeowners who live elsewhere for most of the year and arrange house care, repairs and openings from a distance, by phone or text.
That mix creates a familiar problem: in summer there are more calls than people to answer them, and in the off-season the information online is often out of date.
How we help businesses in the Hamptons
- Summer call volume with a small or seasonal staff. Ava, our AI phone assistant, answers every call 24/7 and says that it is an AI. It answers common questions (hours, reservations, service area), takes messages and books appointments, and texts you anything urgent. It does not get tired during a busy weekend and does not need training each season. Our guide on missed calls explains why unanswered calls matter so much.
- Hours and information that change with the season. Seasonal hours, holiday hours, summer menus, winter closures: we keep your website and Google Business Profile up to date so a visitor does not drive to a closed door in October.
- Homeowners who are not here. House watching, landscaping, pool, cleaning and contractor businesses often deal with clients who live in the city or out of state. Missed-call text-back, a booking form and clear written follow-up make it easy for them to reach you. Where it helps, we can set up automation for reminders, seasonal opening and closing requests, or job updates.
- Service areas along the South Fork. If you work from Westhampton Beach to Montauk without a storefront, we set up your profile as a service-area business with the villages and hamlets you actually cover.
- Reviews from a busy season. On the Growth plan, every customer gets a short review request after their visit or job, and we send you reply drafts. A summer of reviews keeps helping you through the quieter months.
How working with us works
We are based in Farmingville, Long Island, and we can meet you in person on the South Fork. If your days are full in summer, everything can be done in writing, by e-mail, text or chat, at whatever hour you have time. The off-season is often a good moment to set things up, so they are ready before the next summer rush.
- We look at what visitors and residents see today: your listing, your website and how easy it is to reach you. This is free.
- You get a written proposal with a clear price before any work starts.
- We build it and show it to you before it goes live.
- Each month we make edits, including seasonal changes, and send a short report.
Starter starts at $149 a month (website and Google Business Profile care). Growth starts at $249 a month and adds review requests, reply drafts, a booking form and missed-call text-back. See all prices. Prices do not include applicable sales tax.
We also work with businesses on the North Fork and across Suffolk County, in Nassau County, and in Manhattan and the rest of New York City.
Questions from Hamptons business owners
We are closed for part of the winter. Is a monthly plan worth it?
That depends on your business, and we will tell you honestly. Many seasonal businesses still get searches and calls in the off-season, for bookings, gift cards, catering or next year's work. Your profile and website should say clearly when you reopen and how to reach you.
Can Ava handle reservation or booking questions?
Ava can answer common questions, take the caller's details and book appointments, and it texts you anything that needs your attention. It always says it is an AI assistant. It is not an emergency service.
Our customers include people who live in the city. Does that matter?
It does, and it is a reason to make everything work by text and e-mail. A homeowner in Manhattan should be able to book a spring opening or ask a question without waiting for a callback.
When should we start?
Any time works, but setting things up before the season starts gives you time to review everything without pressure.
Get in touch
Call (631) 900-2595, day or night. Ava answers and we reply in writing. Or text (631) 319-7032, or write to us on our contact page.